Support
Answers for setup, billing, and reliability topics, including zero-screenshot retention and ICS export. Still need help? Submit a ticket.
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Install and pin the Chrome extension, capture any invite screenshot, and we autofill the title, attendees, and times. You can review the parsed details on the dashboard before sending them to your calendar.
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Yes. The dashboard is where you authenticate Google or Microsoft 365, manage billing, and review your event history. The extension is the quickest way to capture a screenshot and push it into that workspace.
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Google Calendar and Microsoft 365 are supported today. We are prototyping CalDAV and iCloud support. Submit our contact form if you want early access to upcoming integrations.
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Yes. After parsing your screenshot, you can download an ICS file and import it into Apple Calendar or any CalDAV-compatible tool. ICS export is available on all plans.
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We combine OCR with a lightweight language model fine tuned on hundreds of invite templates. Start and end times, locations, and meeting links are highlighted so you can make quick edits before saving.
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No. Screenshots are streamed over TLS straight to our Supabase edge function, held only in memory while the assistant parses them, and then discarded. We only persist the structured metadata that powers your event history for 30 days so you can review or delete it sooner.
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All metadata is encrypted at rest, screenshots never touch long term storage, and access to production systems requires hardware keys plus audit logging. We also run weekly dependency scans and a quarterly penetration review.
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Review plan limits on the Pricing page, then open the Subscription page and choose "Open billing portal". Stripe handles plan changes, proration, and cancellations instantly so you never have to email support.
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We extract time zone hints from the screenshot and apply offsets automatically when sending to Google Calendar or Outlook. Recurring events can be set after the parse inside your calendar before saving.
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Yes. Event metadata is retained for up to 30 days by default, but you can delete specific entries anytime from History in the dashboard.
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Visit status.screentocal.com for real time uptime metrics and historical incident reports. Subscribe there for webhook or email updates.